Selecting a region changes the language and/or content on. Then select CoreSync from the list and click Cleanup Selected.Į) (Optional) If you're unable to connect to Adobe's servers, select Fix Host File from the table to repair your host file, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs. First, ensure that you have selected All in the pop-up menu. Similarly, if you're facing issues with file syncing, you might need to clean up Adobe Content Synchronizer. accRemover reliably deletes Adobe applications, their related components, preferences files and keychain items. (Click Clean All to clean up all installer-related files for the option you chose in step c.) accRemover is a utility to reset or clean up (corrupted) installations of Adobe applications (Creative Suite or Creative Cloud). For example, select CC Apps if you want to uninstall a Creative Cloud app.ĭ) Select the app you want to clean up from the table, and then click Cleanup Selected. The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs.Ī) Select your language from the menu in the upper right.ī) Review the Adobe End-User License Agreement: Click Accept to accept or Quit to decline (if you decline, the script stops).Ĭ) Select an option from the menu in the upper right. Confirm that you want to fix the host file: Type y and then press Enter. After accepting the End-User License Agreement, type 12 to select the host file option. Then type the number that corresponds to Adobe Content Synchronizer and press Enter.Į) Confirm that you want to remove the entry: Type y and then press Enter.į) (Optional) If you're unable to connect to Adobe's servers, repeat these steps to fix your host file. If you are facing issues with file syncing, you might have to remove Adobe Content Synchronizer. For example, type 4 (CC Apps) if you want to uninstall a Creative Cloud app.ĭ) Subsequently, to remove an app, select the app that you want to remove by typing the number that corresponds to the app name, and then press Enter. Press Enter.Ĭ) Type the number that corresponds to the option you want to select, and then press Enter. And, yes, I have gone to the forums, to the community, and have replied, and continue to read support's circuituous excuses and misdirected answers.A) Choose your language: Type e for English or jfor Japanese, and then press Enter.ī) Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops). I am spending MANY hours trying to correct YOUR error, which leads to Creative Cloud install failures. Please answer the question without a link to another article with contraditions or, for that matter, any article. This is another example of why SO MANY OF US are so frustrated by your support. "Now you can proceed with your installation of the desired shipped version of the Creative Suite"ĭoes the Creative Suite Cleaner Tool apply to Adobe Creative Cloud or to the shipped version or to all listed in the first paragraph? "The Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Suite 6, Adobe Creative Cloud, Adobe Creative Suite 5 - 5.5, Adobe Creative Suite 4, and Adobe Creative Suite 3 software." I have recently purchased the license for and downloaded some programs with Creative Cloud I already have the Creative Suite for CS5
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